Legal
Agreements & policies
The agreements and policies that govern BankConnector. Each document states its version and date, and previous versions remain available from the document itself.
Agreements
- Customer AgreementVersion 1.2, 14 October 2026For companies that use BankConnector for their own business.
- Platform AgreementVersion 1.1, 7 October 2026For software platforms that offer BankConnector to their own customers.
- Connected Company AgreementVersion 1.1, 7 October 2026For companies that use BankConnector through a software platform. Accepted at onboarding.
- Partner AgreementVersion 1.2, 21 October 2026For resellers and consultants that recommend, implement and support BankConnector for their customers. Accepted when a partner registers.
Policies
- Data Processing AgreementVersion 1.1, 7 October 2026How we process personal data on our customers' behalf (Article 28 GDPR).
- SLA & Support PolicyVersion 1.2, 7 October 2026Availability, service credits and support.
- Acceptable Use PolicyVersion 1.1, 7 October 2026The rules for acceptable use of the Services.
- Security PolicyVersion 1.2, 9 October 2026The security measures in place for the Services.
- Service DescriptionVersion 1.2, 14 October 2026The Services, including ERP Add-ons, their environments and data retention.
Order forms
BankConnector is operated by BankConnector ApS, registered in Denmark. We are a software vendor: not a bank, and not an AISP or PISP under PSD2. We do not hold customer funds. Contact hello@bankconnector.com.